Management-issues has a great article that asks the question “Does your behavior damage trust?” and list the following 25 behaviours that contribute to creating mistrust within your team:
You fail to keep your promises, agreements and commitments.
- You serve your self first and others only when it is convenient.
- You micromanage and resist delegating.
- You demonstrate an inconsistency between what you say and how you behave.
- You fail to share critical information with your colleagues.
- You choose to not tell the truth.
- You resort to blaming and scapegoating others rather than own your mistakes.
- You judge, and criticize rather than offer constructive feedback.
- You betray confidences, gossip and talk about others behind their backs.
- You choose to not allow others to contribute or make decisions.
- You downplay others’ talents, knowledge and skills.
- You refuse to support others with their professional development.
- You resist creating shared values, expectations and intentions in favor of your own agenda; you refuse to compromise and foster win-lose arguments.
- You refuse to be held accountable by your colleagues.
- You resist discussing your personal life, allowing your vulnerability, disclosing your weaknesses and admitting your relationship challenges.
- You rationalize sarcasm, put-down humor and off-putting remarks as "good for the group".
- You fail to admit you need support and don’t ask colleagues for help.
- You take others’ suggestions and critiques as personal attacks.
- You fail to speak up in team meetings and avoid contributing constructively.
- You refuse to consider the idea of constructive conflict and avoid conflict at all costs.
- You consistently hijack team meetings and move them off topic.
- You refuse to follow through on decisions agreed upon at team meetings.
- You secretly engage in back-door negotiations with other team members to create your own alliances.
- You refuse to give others the benefit of the doubt and prefer to judge them without asking them to explain their position or actions.
- You refuse to apologize for mistakes, misunderstandings and inappropriate behavior and dig your heels in to defend yourself and protect your reputation.
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